This Privacy Policy explains how Gaiama Pte. Ltd. (“Gaiama”, “we”, “us”, “our”) collects, uses, stores, and protects your personal data when you interact with us, our website, our events, and our services.

We are committed to handling personal data thoughtfully, responsibly, and in accordance with applicable data protection laws, including Singapore’s Personal Data Protection Act 2012 (“PDPA”).

By using our website, joining our mailing list, submitting an enquiry, attending an event, or otherwise interacting with us, you acknowledge the practices described in this Privacy Policy.

Gaiama Pte. Ltd. is a Singapore-incorporated company creating chef-led dining experiences, residencies, and hospitality-led gatherings in extraordinary locations around the world.

We may work with international chefs, venues, cultural partners, production partners, ticketing providers, and trusted service providers in connection with our experiences and operations.

If you have any questions regarding this Privacy Policy or how we handle your data, you can contact us at: privacy@gaiama.com

Depending on how you interact with us, we may collect the following categories of information:

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CONTACT INFORMATION

• Name
• Email address
• Phone number
• Company or organisation name
• Social media handles where relevant

BOOKING & EVENT INFORMATION

• Ticket purchases or booking details
• Attendance information
• Dietary requirements or allergies
• Accessibility requirements
• Seating preferences
• Guest communications

PAYMENT INFORMATION

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Where applicable, payment information may be collected and processed securely through third-party payment or ticketing providers.

We do not store full payment card information directly on our servers.

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COMMUNICATIONS

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We may retain records of correspondence if you contact us by email, forms, social media, or other channels.

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WEBSITE & TECHNICAL INFORMATION

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We may collect limited technical information including:

• IP address
• Browser type
• Device information
• Website usage data
• Pages visited
• Referral sources

This helps us improve website performance, user experience, and communication.

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PHOTOGRAPHY & VIDEOGRAPHY

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Our events may occasionally be photographed or filmed for editorial, documentation, social media, or promotional purposes.

By attending a Gaiama event, you acknowledge that photography or videography may take place in public or shared event spaces.

If you have concerns regarding imagery featuring you, please contact us directly.

We may use your information to:

• Respond to enquiries or requests
• Process bookings or event registrations
• Communicate event-related information
• Manage guest experience and hospitality requirements
• Send newsletters, updates, invitations, or marketing communications where appropriate
• Improve our website, experiences, and services
• Maintain security and prevent fraudulent activity
• Comply with legal or regulatory obligations

We only collect and use personal data where reasonably necessary for our operations, communications, and hospitality services.

Where permitted by law, we may contact you regarding future events, residencies, collaborations, or updates that we believe may be relevant to you.

You may unsubscribe from marketing communications at any time by:

• clicking the unsubscribe link in emails; or
• orcontacting us directly.

We do not sell your personal data to third parties.

We may share limited personal data with trusted third-party providers where necessary to operate our business and experiences, including:

• ticketing and reservation platforms;
• payment providers;
• event and hospitality partners;
• technical and website providers;
• legal, accounting, or professional advisers;
• logistics, guest management, or production partners.

We require our service providers to handle personal data responsibly and securely.

As Gaiama operates internationally, your information may occasionally be processed outside Singapore.

Where we transfer personal data internationally, we take reasonable steps to ensure appropriate safeguards and protections are in place.

We take reasonable administrative, technical, and organisational measures to protect personal data from unauthorised access, misuse, disclosure, alteration, or loss.

However, no online platform or transmission method can be guaranteed completely secure.

Our website may use cookies and similar technologies to:

• ensure website functionality;
• understand website usage;
• improve user experience; and
• support analytics.

You may choose to disable cookies through your browser settings, though some website functionality may be affected.

Our website may contain links to third-party websites, platforms, or ticketing providers.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review their respective privacy policies before providing personal information.

Depending on your location and applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate information;
• withdraw consent for certain uses;
• request deletion of your information where applicable;
• object to certain forms of processing; or
• unsubscribe from marketing communications.

To exercise any of these rights, please contact:

privacy@gaiama.co

If you believe your personal data has been handled improperly, you may also contact the Personal Data Protection Commission of Singapore (PDPC).

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal obligations.

Any updates will be posted on this page with an updated revision date.

We encourage you to review this Privacy Policy periodically.

For questions regarding this Privacy Policy or your personal data, please contact:

privacy@gaiama.co and hello@gaiama.co